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Behavioral Health

Geographic distance, lack of transportation or physical disabilities can make it difficult for patients to attend scheduled doctors’ appointments. For some patients suffering from behavioral health issues, simply motivating themselves to go to their appointments is the main obstacle to receiving quality mental healthcare.

SBR Health’s video communications systems offer an alternative for behavioral health specialists and their patients. With our HIPAA compliant, secure software, patients can participate in therapy sessions from the comfort of their homes. Patients simply log into the system at their scheduled times to communicate with their doctors. Televideo allows doctors to see their patients and pick up important visual cues from their living situations. Patients, who would struggle to keep their appointments, find it easier to participate in therapy and can easily schedule extra appointments when necessary.

Furthermore, by implementing a telehealth system, medical professionals can more efficiently schedule appointments, preventing cancellations and accommodating unanticipated requests for sessions.

A University of Arkansas for Medical Sciences' (UAMS) study found that without telemedicine, 94% of patients would travel more than 70 miles for medical care; 84% would miss one day of work; and 74% would spend $75-$150 on additional family expenses. With telemedicine, 84% saved $100 in wages; 92% of patients saved $32 in fuel costs; and 74% saved $75-$150 in family expenses.

Solution in Practice

Ensuring patients receive necessary care and attend scheduled appointments

Problem: Behavioral health patients often have difficulty physically attending appointments or require psychiatric help outside of their scheduled appointment times. These factors can lead to scheduling issues, wasted resources, and more seriously, crises that could have been avoided with proper intervention.

SBR Solution:

  • Provide mental health patients a way to attend their sessions without leaving their home
  • Give patients the tools to take a more active role in their treatment, thereby encouraging them to participate in therapy sessions
  • Allow medical professionals to more easily reach remote patients, who typically can not access care
  • Help prevent cancellations and manage unscheduled session requests through televideo communications
  • Provide a way to remotely triage patients without necessitating hospital visits
  • Measure success in a decrease of suicides and emergency visits and cost savings as a result of more efficient scheduling