Boston Globe on Telemedicine in Mental Health

Last week, the Boston Globe ran an article Virtual therapy expanding mental health care, that mentioned how two of our customers, Partners HealthCare and HealthLinkNow were using our product to provide virtual therapy sessions.

The article quotes Janet Wozniak, a child and adolescent psychiatrist who is the associate director of the Bressler Program for Autism Spectrum Disorders at Massachustts General Hospital:

For Wozniak’s patients, mainly children and teens on the autism spectrum with psychiatric disorders, simply coming to the office can be harrowing. So when the opportunity arose to take part in a pilot program for telepsychiatry, Wozniak was hopeful. She approached a few families she thought might be interested — ideally, those who lived far from the hospital and had some degree of “computer savvy.” All they needed was a computer or tablet with a camera, speakers, and Internet connection to download the hospital’s telemedicine software. Skype and other similar applications aren’t strictly compliant with HIPAA privacy rules and regulations, and so while some practitioners — like Carmichael, who alerts her patients to this potential drawback — do use Skype, MGH uses its own software.

The software cited is SBR Health’s ResourceManager.

The article also quotes Peter Yellowlees, Chairman of HealthLinkNow:

Anyone who’s used Skype, particularly for romantic reasons, knows that you can have very intimate conversations. The extra distance might actually allow more self-revelation,” noted Peter Yellowlees, a professor of psychiatry at the University of California Davis, who conducts research on online consultation services and uses video-conferencing technology in his own practice. “I’ve had many people tell me things on video that they wouldn’t necessarily share in person.”

We are proud to say that HealthLinkNow isn’t using Skype, they are using SBR Health.

 

 

Healthcare, Homelessness and Hope

SBR Health and a new Boston-area nonprofit, Found in Translation, share an important core value: connecting patients and healthcare professionals through better communication. Found in Translation is the brain-child of Executive Director Maria Vertkin, who thought it would be a good idea to connect homeless, bilingual women with free job training to become medical interpreters, whose average annual salary is over $40,000. In Boston shelters, more than 40% of families identify as Hispanic/Latino (Source: Annual Census Report), and many are bilingual women.

Maria, an Israeli citizen born in Russia, saw an opportunity to help bilingual women by creating a program that offers not only a 12-week medical interpreter’s certification course, but common sense support such as child care and transportation. The Kip Tiernan Fellowship Committee at Rosie’s Place saw the opportunity too, and awarded Maria with a $40,000 start-up grant in 2011. Found in Translation graduated their first class of 21 women, selected from a pool of 164 applicants, in April 2012.

“The potential for women in this job field is tremendous,’ said Maria, who has worked as an interpreter and translator since she was a teenager. ‘Our program participants are looking at a 500% income increase. That not only helps the women and their families, it helps fill a need in the hospital workforce and improves the quality of healthcare for non-English speakers.”

Today, hundreds of low-income, bilingual women are waiting to apply for their next training cycle in 2013, hoping for an opportunity to use their language skills to create a better life for themselves and their families.

The next few months are critical for Found in Translation – additional funds are deeply needed to continue this important program.  Party Around the World is the organization’s first annual fundraiser – a multi-cultural celebration with live Latin, African and Chinese lion dance performances, multi-cultural foods, and world music. It takes place at the Microsoft NERD Center in Cambridge, MA on November 16, 2012 from 6 to 10 pm.  Tickets are only $55 general admission and $25 for students/starving artists. Please buy tickets, enjoy a fun night out and support this great organization!

 

For more information about Found in Translation, please visit their website: www.found-in-translation.org or contact Maria Vertkin at maria@found-in-translation.org

 

The Virtualization of Care

This year’s World Congress Leadership Summit on Telemedicine features a great lineup of speakers. Joining innovators from major hospitals and healthcare delivery organizations, we’re excited to hear about the industry-wide interest and demand for telemedicine use in care delivery.

One of the more interesting sessions was the keynote panel discussion on the Joslin Diabetes Center’s ‘Joslin Everywhere’ diabetes mobile health initiative and efforts to virtualize the delivery of care.

Panelists included Chief Medical Officer Martin Abrahamson, Chief Information Officer Ed Charbonneau and WebCare Program Manager Paul Penta. The focus of their panel was on efforts to improve quality, extend their specialist reach by supporting providers at affiliate sites, improving clinical metrics and collaboration with partners in the healthcare field. Through the use of new and innovative tools to train and engage patients to promote better care management, Joslin is establishing itself as a leader in diabetes care and ensuring care anywhere and ‘everywhere.’

Stay tuned for more updates throughout and after the conference.