The Mercy Way with Telemedicine

St. Louis’s Gateway Arch stands as the iconic monument symbolizing the westward expansion of the United States. Today, it might stand for the nationwide expansion of telemedicine for St. Louis-based Mercy, which is currently in the process of building a $90 million virtual care center along with a new specialty hospital and corporate offices.

At the core of Mercy’s vision for telemedicine is Mercy telehealth services in the Center for Innovative Care. We recently had the pleasure at being introduced to some of Mercy’s telemedicine leadership through a tour of Mercy’s SafeWatch TeleICU, an ambitious implementation across the Mercy healthcare system that connects 10 hospitals and 350 monitored ICU beds. Recognized as the nation’s largest single-hub electronic ICU program, Mercy is demonstrating to the world that telemedicine can and does save lives, lowers costs and improves how we deliver care today.

What impressed us most was that the speed by which the SafeWatch program was implemented, with the majority of the center being up and running in just 12 months and fully operational in 18! Now Mercy’s telehealth program is expanding beyond far beyond SafeWatch, under executive director Wendy Deibert’s leadership, and has expanded to over 75 telemedicine projects that span across the care continuum.

To learn about Mercy’s SafeWatch program and new virtual care center, visit Mercy’s Newsroom.

Healthcare Experience Design 2013 – Improving Communication for Better Health

Healthcare Experience Design 2013 is just around the corner, and SBR is excited to be back to join some of today’s most innovative designers, technologists, product managers, researchers, entrepreneurs, visionaries and dreamers in the healthcare space. Exploring the intersection of healthcare and design, HxD’s featured speakers include visionary game designer Jane McGonigal, ‘The Happiness Project’ author Gretchen Rubin, Kaiser Medical Director of Patient Education and Health Promotion David Sobel, MD, PatientsLikeMe co-founder Jaime Heywood and many more. All will address their burning mission for health, and the role design thinking plays in improving the quality of health service delivery and helping us achieve better health.

For The Impact of Virtual Health Delivery Networks on Healthcare session, SBR Health CEO Christopher Herot will present a case study on how video communication is being leveraged by some of today’s leading healthcare delivery institutions to support the virtualization of care delivery across health care networks to enable them to increase access, drive down costs and improve outcomes.

 

When: Monday, March 25th, 1:40-2:10 PM EDT                                                           Where: The Westin Waterfront, Boston MA, Commonwealth conference room

Visit the HxD website for more details on Chris’ Monday session, other speakers and the agenda for this year’s conference.

 

The Virtualization of Care

This year’s World Congress Leadership Summit on Telemedicine features a great lineup of speakers. Joining innovators from major hospitals and healthcare delivery organizations, we’re excited to hear about the industry-wide interest and demand for telemedicine use in care delivery.

One of the more interesting sessions was the keynote panel discussion on the Joslin Diabetes Center’s ‘Joslin Everywhere’ diabetes mobile health initiative and efforts to virtualize the delivery of care.

Panelists included Chief Medical Officer Martin Abrahamson, Chief Information Officer Ed Charbonneau and WebCare Program Manager Paul Penta. The focus of their panel was on efforts to improve quality, extend their specialist reach by supporting providers at affiliate sites, improving clinical metrics and collaboration with partners in the healthcare field. Through the use of new and innovative tools to train and engage patients to promote better care management, Joslin is establishing itself as a leader in diabetes care and ensuring care anywhere and ‘everywhere.’

Stay tuned for more updates throughout and after the conference.